Orders
Yes, you can return any unworn and unused item, please refer to our return policy by clicking here. We don’t have exchange through our Website, the fastest way to exchange your item is to return your products and make a new purchase. If you need any help, please contact our Customer Service team via any of the following channels:
WhatsApp:+971566012620
E-mail: Contact@theclassicone.com
Instagram: https://www.instagram.com/theclassicone
Returns are free within the UAE. For KSA, Kuwait, Bahrain, Qatar, and Oman or international return, charges apply. For more details, please refer to our return policy here
Refunds are issued within 48 hours of returns' quality approval. Card refund take up to 10 working days. Cash on Delivery payments are refunded immediately as a gift card on our Website only.
For Return timelines, please refer to our return policy Here.
Once your return is approved, you will get an email confirmation with return tracking number and schedule. Please contact our Support team via any of the following channels about your request and we will get back to you at the soonest possible.
WhatsApp: +971566012620
E-mail: Contact@theclassicone.com
Instagram: https://www.instagram.com/theclassicone
You can return any of the products in your order. Products must be unused, unwashed, and returned in their package box and original packaging materials to be approved for a return as per our return policy, please refer to our return policy here.
Please contact our Support team via any of the following channels about your request and we will get back to you at the soonest possible.
WhatsApp: +971566012620
E-mail: Contact@theclassicone.com
Instagram:https://www.instagram.com/theclassicone
Please contact our Support team via any of the following channels about your request and we will get back to you at the soonest possible.
WhatsApp: +971566012620
E-mail: Contact@theclassicone.com
Instagram: https://www.instagram.com/theclassicone
In case you’ve received an incorrect or missing item in your order,
please contact our Support team via any of the following channels about your request and we will take care of it immediately.
WhatsApp: +971566012620
E-mail: Contact@theclassicone.com
Instagram: https://www.instagram.com/theclassicone
In case you’ve received a damaged or defected product in your order,
please contact our Support team via any of the following channels about your request and we will take care of it immediately.
Business WhatsApp: +971566012620
E-mail: Contact@theclassicone.com
Instagram: https://www.instagram.com/theclassicone
Payments
1- Credit/Debit Card- We accept Visa, Mastercard, Amex, Apple pay.
Orders completed with credit or debit cards will not be charged any additional fees. Available worldwide.
2- Cash on delivery: for customers with no access to a credit card, we accept Cash on Delivery (COD) as an alternative payment method. Available in UAE Only. COD charges will be collected by our delivering partner, it will not be added to your total order value upon placing the purchase.
For more details, please visit our shipping policy here
In case you tried to pay online and the transaction got rejected, please check if you’ve entered a valid card with correct details.
For further support, please contact our Support team via any of the following channels about your request and we will take care of it immediately.
WhatsApp: +971566012620
E-mail: Contact@theclassicone.com
Instagram: https://www.instagram.com/theclassicone
For Cash on delivery (COD) returns, you can get a refund as a gift card through our Website Only.
Product
We recommend checking our size chart which is mentioned in each product page.
If you are in between sizes, and as our T shirts are slim/true fit, we recommend choosing a bigger size if you prefer to have a more relaxed and regular fit.
Simply visit the product page, select your size and colour, press on the
"notify me when available" button, then enter your contact details. You'll then receive an e-mail once it's in stock. For further support, please contact our Support team via any of the following channels about your request and we will take care of it immediately.
WhatsApp: +971566012620
E-mail: Contact@theclassicone.com
Instagram: https://www.instagram.com/theclassicone
We always recommend checking the size chart of each product on the product page to get your perfect size. In case you prefer a better size, you can process a return, please refer to our return & refund policy here. You can exchange the item to get your exact size by making a new purchase for the size you need.
For further support, please contact our Support team via any of the following channels about your request and we will take care of it immediately.
WhatsApp: +971566012620
E-mail: Contact@theclassicone.com
Instagram: https://www.instagram.com/theclassicone
We always recommend following the washing label on our products as the below instructions:
- Do not bleach the T shirts.
- Line dry, whether to drape it over a line, attach it to a line with clothespins, or position the t shirt on a hanger.
- DO NOT dry clean the T shirts.
- Maximum Iron at 110 °C / 230 °F
- Machine wash at maximum 40 °C / 104 °F
Shipping & Delivery
UAE delivery takes 1-2 days. Order cut off is 4pm to receive the order next day or in two days max.
KSA, Oman, Kuwait, Qatar & Bahrain: delivery takes up to 3-5 days maximum.
International shipping will be confirmed based on your country/location.
We ship Worldwide (excluding few countries). Shipping will be confirmed upon selecting your Country & Location.
Shipping rates to KSA, Oman, Qatar, Bahrain, Kuwait or International are exclusive of all governmental charges such as VAT, Customs duty, Clearance, etc.
For more details, please refer to our shipping policy Here
Once your order is placed, our delivering partner will contact you to confirm the address. You might adjust the address accordingly.
For further help to modify your address details, please contact our support team on any of the following channels:
WhatsApp: +971566012620
Email: contact@theclassicone.com
Instagram DM https://www.instagram.com/theclassicone
You can track order with tracking number/ order number received on your email after placing the order. You will also receive a tracking through WhatsApp from our delivering partner.
If you are unable to track your order, please contact our support team on any of the following channels:
WhatsApp: +971566012620
Email: contact@theclassicone.com
Instagram DM https://www.instagram.com/theclassicone